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Service Cloud is a key part of Salesforce's products. Ultimately, while the “Lightning” name can be a little confusing, the services it offers are just a mildly revamped version of the services we discuss here and come with the same benefits and price tags.
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You can read more about the Lightning services here. The Lightning suite of services all use a different user interface than the classic versions of these plan tiers but offer the basically same features (albeit with a few new productivity tools).
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There's also Lightning Professional, Lightning Enterprise, and Lightning Unlimited. As you go up in pricing tiers, Salesforce becomes more customizable and adds higher levels of support. Essentials is for teams of five or less and applies only to the Sales and Service clouds. Beyond that, the company has a variety of other services, including a development platform for building Salesforce-powered apps, online forums connected to CRM data, and more.įor those just starting out, however, Sales Cloud is the place to start.įor pricing, Salesforce offers a variety of pricing levels. Sales, Marketing, Service, and Commerce are the primary clouds Salesforce offers.
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Last year, we helped thousands of businesses like yourself find the right services and products. That’s why we’ve created our unique quote matching tool – it takes seconds to fill out but can save your business time and money. We understand how important it is for business owners to ensure they’ve got the right software, and they’re getting the very best price for it. The upfront costs of Salesforce will depend on which plans - or Clouds - you are selecting, and for how many users. The difference between these two figures is obviously startling, so the smartest move you can make is to get a direct price quote from Salesforce for how much Salesforce (or rival suites) will cost for your business. These monthly fees will vary depending on the needs and scale of each business. Plans can cost from $25 per user per month for standard plans for sales and customer service, to over $15,000 per month for marketing options like Salesforce Pardot. Salesforce pricing can vary dramatically depending on what you need it for.